Prime
Minister Thaksin Shinawatra's dream of a tourist-led economic
recovery collapsed along with the World Trade Center towers on
Sept 11.
At the beginning
of the year, tourism was touted as the government's main hope
for offsetting the slump in exports and the downturn in the
economy.
The premier
even rolled out a plan to drive up annual tourism revenue by
50 billion baht or 1% of gross domestic product.
Unfortunately,
because of the events in the United States and the subsequent
military campaign in Afghanistan, 2001 has failed to meet the
ambitious forecasts made earlier in the year as many tourists
have chosen to stay home.
As well,
concerns about the global economic downturn, uncertainties over
currency fluctuations, shifts in investment and oil prices are
all critical to the regular flow of travel and tourism.
In the immediate
aftermath of Sept 11, the Tourism Authority of Thailand (TAT)
revised its forecast growth of tourist arrivals to just 2% from
8.4%, based on the 10.3 million visitors last year.
Forecast
revenues were also revised downward to 280 billion baht from
320 billion. The latter figure did not include the 50 billion
baht that Mr Thaksin had hoped the industry would bring in.
Prior to
Sept 11, tourist arrivals had been rising by a healthy annual
rate of 8.7%, according to TAT governor Pradech Phayakvichien.
In September,
arrivals fell by 0.8%, while October arrivals were down by 9%
from the same month last year.
While the
number of European and Chinese visitors continued to show some
growth, Japanese and American tourist arrivals dropped significantly.
Still, the
government was not deterred from its ambitious goals nor its
efforts to get the industry moving again through heavy promotion
campaigns in a bid to regain the confidence of tourists.
Deputy Prime
Minister Somkid Jatusripitak even announced a plan to put Thailand
among the world's top five destinations for tourists.
Last year,
with 10.3 million visitors, the country ranked 21st in the world.
Mr Somkid said that although the future of tourism appeared
to be uncertain, the government was confident that Thailand
could reach the top-five ranking.
He said
that crucial to the marketing strategy was to fully realise
the country's tourism potential by integrating natural resources
and traditional local skills.
Given rising
unease about terrorism, the government would also promote Thailand
as a safe haven for tourists, developing an advantage over neighbouring
countries such as Indonesia and the Philippines, where there
were political and religious conflicts, Mr Somkid said.
A crisis-management
centre has also been set up to provide up-to-date information
to tourists and ensure their safety.
As part
of the international promotion, a major advertising campaign
titled Be My Guest, featuring Mr Thaksin, will be launched in
early 2002 to invite foreigners to visit Thailand.
The cabinet
has approved 280 million baht to promote the campaign via commercials
on leading international broadcasters such as CNN, and in travel
magazines.
Wooing the
media has long been part of the TAT's strategy, and in November
it invited 120 Asia-Pacific journalists to Thailand for a conference
about the state of the country's economy _ with the main incentive
being post-conference trips to explore popular tourist resorts
and cultural sites.
Another
group of media representatives from Europe and North America
will attend similar events next year.
An international
roadshow led by key cabinet members has also been aggressively
conducted in potential markets.
Compared
with other countries in the region, Thailand had been less affected
by the bleak global tourism scenario, with only a 0.8% decline
in the number of tourists in September, said Mr Pradech.
During the
same month, Hong Kong tourist arrivals were down 2.1%, Singapore
arrivals dropped 3.1%, and arrivals to Australia plunged 11.9%.
The government
will continue to emphasise tourism niche markets such as Mice
(meetings, incentives, conventions and exhibitions), sports,
health and spas, the elderly and honeymooners.
A Mice Bureau
and a Long Stay Tourism Institute have been approved by the
government to act as independent public bodies to directly handle
these market sectors.
STAYING
AT HOME
Meanwhile,
domestic travel has been given more emphasis as authorities
seek to offset the decline in the number of foreigners.
The war
and global uncertainties would not only discourage foreigners
from travelling to Thailand but also discourage Thais from travelling
abroad, said Juthamas Siriwan, a TAT deputy governor.
 |
| Elephant
trekking and rides in local transport have big appeal to
foreign tourists, whose number has fallen below original
projection since Sept 11. |
Under normal
circumstances, an estimated 1.8 million Thais travel overseas
each year, spending more than 80 billion baht. The expenditures
were expected to drop by half this year, she said.
A promotional
campaign to encourage Thais to travel within the country was
also launched in co-operation with hotels, restaurants and other
related services.
Next year,
the TAT would also develop a calendar of major events in the
country. Popular festivals such as Songkran and Loy Krathong
will be promoted on a national scale to allow all provinces
to host events.
"Next year
will be very colourful for domestic travellers with exciting
events throughout the year," Mrs Juthamas said.
However,
domestic travel promotion hit an obstacle when Thai Airways
International Plc increased its domestic airfares by 20% across
the board in November.
The national
carrier has been losing two billion baht a year on domestic
routes and its new chairman, Dr Virabongsa Ramangkura, has adopted
a non-nonsense approach to dealing with the airline's finances
and debts.
However,
global tensions have been benefiting THAI's international services
as many passengers are avoiding US airlines that might be potential
terror targets.
As well,
the airline has at last begun to embrace a domestic open-skies
policy to allow smaller carriers to fly on secondary routes
in order to match aircraft capacity with market demand.
While the
TAT projects that the Thai hotel industry would lose about 12
billion baht in the wake of the Sept 11 events, major hotel
chains showed healthy profits in the third quarter of 2001.
Central
Plaza Hotel Plc reported a 237% improvement in net profit to
36.8 million baht, while the profit of Royal Garden Resorts
Plc jumped 580% in the same period.
However,
Chanin Donavanik, president of the Thai Hotels Association (THA)
expressed concern that the industry may see more price-cutting
next year to attract guests, as some five-star hotels had already
started reducing room rates after Sept 11.
The THA
has been promoting a more consistent approach to room rates,
by introducing a star-rating system to classify the standards
of its hotel members. Thailand is one of the few major tourism
nations without a standard hotel rating system.
Mr Chanin
said that 100 hotels would be rated early in 2002, with a total
400 hotels expected to be in the system by the end of the year.
The industry's
other major concerns at the moment are the completion of the
new Suvarnabhumi airport in 2004 and the development of improved
immigration processing.
Somsak Thepsuthin,
the Prime Minister's Office minister in charge of tourism, said
that the cabinet had approved another 200 staff to be stationed
at immigration points nationwide to help speed up processing.
By the beginning
of 2002, Mr Somsak pledged, arriving passengers would spend
only 30 seconds at immigration counters, which would be the
fastest processing rate in the world.